Christine Porath recently wrote in the New York Times

” Rudeness and bad behavior have all grown over the last decades, particularly at work. For nearly 20 years I’ve been studying, consulting and collaborating with organizations around the world to learn more about the costs of this incivility. How we treat one another at work matters. Insensitive interactions have a way of whittling away at people’s health, performance and souls. “

Continue reading the full article here.

Take the New York Times’ corresponding quiz to evaluate the civility level at your place of work.

Photo Credit: Kristian Hammerstad